Specialist Engineering Firm’s Growth Through Strategic Partnerships

Situation

A 30-year specialist robotics producer needed to transition from engineering-focused to commercially viable enterprise. With ambitious targets of $200M sales for 2023 and 10 operational customers in 2022, the company required scaling of core products, market expansion, and commercialization of recently-launched line extensions. Challenges included limited commercial adoption, reliability needs, application support gaps, and integration requirements with third-party solutions.


Project

JCY Advisors developed a comprehensive partnership program blueprint accelerating market penetration through strategic collaboration. Key elements included designing dedicated Partnerships organization spanning Commercial and Product functions, strategic focus on three applications: Enterprise Asset Management, Digital Twins, and Hazardous Environment Detection, five-phased solution development approach, definition of four partnership models, and prioritization of higher-value systems integrator partnerships.


Results

The structured implementation plan enabled comprehensive partnership-led growth outcomes:

  • Enhanced enterprise customer reach through global systems integrators

  • Accelerated customer time-to-value via targeted integrated solutions

  • Improved service coverage and responsiveness through partner networks

  • Reduced post-sale support burden through partner enablement

  • Clear transition path from explorers to operators with larger deployments

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Enhancing Service Competitiveness Through Process Modernization

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Establishing Product Market Fit in Robotics